EXHIBIT A
USEFULL Terms and Conditions
(Effective as of November 1, 2024)
These Terms and Conditions (this “Agreement”) are being provided to you in connection with the order forms you executed with Transaction Campus Inc. (the “Transact Order Forms” and “Reseller,” respectively) pursuant to which you have agreed to purchase certain services including but not limited to the Service (as defined below).
This Agreement sets forth the terms and conditions upon which USEFULL Inc., a corporation with a place of business at 2 Oliver St, Suite 1003, Boston, MA 02109, makes available to you an online service known as “USEFULL” (the “USEFULL Service”) pursuant to which you may distribute, clean and redistribute reusable food and beverage containers provided by USEFULL and branded with the USEFULL logo (collectively and together with lids therefore, “USEFULL Containers”) to faculty, staff, students and other members of your community.
For the purposes of this Agreement:
- USEFULL Inc. may be referred to as “USEFULL” or “we.”
- You may be referred to as the “Customer” or “you.”
- USEFULL and Customer may be referred to as the “parties” and each individually as a “party.”
By clicking on Accept, you agree that this Agreement is a binding and enforceable contract between you and USEFULL (the date upon which this occurs is referred to as the “Effective Date”). Subject to the payment terms set forth in the Order Forms, USEFULL will make the Service available to you in accordance with the terms and conditions set forth herein.
FORM OF USEFULL TERMS AND CONDITIONS
The Terms and Conditions
1.DEFINITIONS. Capitalized terms used but not otherwise defined herein shall have the meanings ascribed to them below:
“Administrative User” means an individual (i) who is authorized by you to use the Service, (ii) who has downloaded the User Application and agreed to the User Terms and (iii) who has been granted access to the On-Line Solution by you pursuant to Section 2 or 3 below.
“Back-End Application” means the administrative interface and tools that manage the operation of the USEFULL Service.
“Designated Stores” means the Customer Stores specified in the Reseller Order Forms.
“End User” means an individual who has downloaded the User Application and agreed to the User Terms. End Users are members of your community and may include for example, your students, administrators, faculty and staff.
“On-Line Solution” means the software solution comprising the USEFULL Service and commonly known as “USEFULL” (together with all updates thereto and user documentation made generally available by USEFULL). By way of clarity, the On-Line Solution is comprised of the Back-End Application and the User Application.
“Privacy Policy” means USEFULL’s privacy policy at https://www.usefull.us/privacy-policy which may be amended at any time and from time to time by USEFULL in accordance with its terms.
“Service Fees” means the fees set forth in the Reseller Order Form.
“Start Date” means the date which both the Reseller Order Form and these Term and Conditions are completed and signed.
“User” means either an Administrative User or an End User.
“User Application” means the smartphone application necessary for a User to access the USEFULL Service.
“User Terms” means the user agreement agreed to by the User in connection with their downloading of the User Application. https://www.usefull.us/terms-of-service which may be amended at any time and from time to time by USEFULL in accordance with its terms.
2. ACCESS TO BACK-END APPLICATION. Subject to the terms of this Agreement, and upon the payment of the Service Fees, USEFULL grants to Customer “administrative” access to the Back-End Application to manage the operation of the USEFULL Service. Such access shall be granted to no more than 5 Administrative Users. Access pursuant to Section 2 shall commence on the Start Date.
3. RESTRICTIONS. Customer shall solely use and will cause its Administrative Users to solely use the On-Line Solution as permitted hereunder and under the User Terms. Customer shall not, and shall not permit, its Administrative Users to use the On-Line Solution for any other purpose. Prohibited uses of the On-Line Solution include but are not limited to the following:
3.1. copying, modifying, translating, adapting or otherwise creating derivative works or improvements, whether or not patentable, of the On-Line Solution;
3.2. reverse engineering, disassembling, decompiling, decoding or otherwise attempting to derive or gain access to the source code of the On-Line Solution or any part thereof;
3.3. removing deleting, altering or obscuring any trademarks or any copyright, trademark, patent or other intellectual property or proprietary rights notices from the On-Line Solution, including any copy thereof;
3.4. renting, leasing, lending, selling, sublicensing, assigning, distributing, publishing, transferring or otherwise making available the On-Line Service or any features or functionality of the On-Line Solution, to any third party for any reason, except to Users subject to the provisions hereof;
3.5. using the On-Line Solution for a deceptive purpose, including for the impersonation of another or to harm or exploit minors; or
3.6. using the On-Line Solution to distribute spam, advertise, solicit, harass, abuse, stalking, threaten, defame or violate the rights of any other party.
4. RESERVATION OF RIGHTS. You acknowledge and agree that access to the On- Line Solution and the USEFULL Containers are provided hereunder as a service, and is not sold to you or any Users. You do not acquire any ownership interest in the On-Line Solution or the USEFULL Containers under this Agreement or the User Terms, or any other rights thereto other than to use the On-Line Solution and the USEFULL Containers in accordance with, and subject to all terms, conditions and restrictions under this Agreement. We reserve and shall retain its entire right, title and interest in and to the On-Line Solution and USEFULL Containers, including all copyrights, trademarks and other intellectual property rights therein or relating thereto.
5. OPERATING COVENANTS OF CLIENT. Customer covenants and agrees as follows:
5.1. Operationalizing the Program. Customer shall be responsible for operationalizing the USEFULL Service at each Designated Store (e.g., setting up USEFULL return bins, properly cleaning USEFULL Containers, restocking USEFULL Containers, ensuring that End Users properly check out and return USEFULL Containers, etc.). If USEFULL Containers are to be stored or cleaned at locations other than the Designated Stores, such locations are listed in the Order Forms.
5.2. Designated Stores. Customer shall make the USEFULL Containers available to Users and provide return-bins for USEFULL Containers at the Designated Stores and at no other locations.
5.3. USEFULL Containers. No cups, containers, or lids shall be used in connection with the USEFULL Service other than the USEFULL Containers. The USEFULL Containers shall not be used by the Customer except in connection with the operation of the USEFULL Service.
5.4. Safety Standards. Using industry best practices, Customer shall ensure that (i) the USEFULL Containers are clean and properly stored in accordance with applicable food safety standards and (ii) the USEFULL Containers are properly handled in accordance with applicable food safety standards.
5.5. Inspections. Using industry best practices, Customer shall inspect all USEFULL Containers to ensure that they are clean and safe to use prior to placing them into circulation. Customer will immediately discard any damaged, chipped or otherwise unsafe USEFULL Containers and indicate those USEFULL Containers as “retired” in the On-line Solution.
5.6. Defaced Branding. Any USEFULL Containers that have obscured, defaced or damaged USEFULL branding shall be immediately discarded and designated “retired” in the On-line Solution.
5.7. Risk of Loss; Replacement. Customer assumes any and all ability for risk of loss to USEFULL Containers whether by casualty, theft or otherwise and shall be responsible for all replacement and other costs and expenses associated with such loss.
5.8. Access to Facilities. Upon reasonable prior notice, Customer shall permit USEFULL to inspect those facilities where the USEFULL Containers are cleaned, stored and stocked to determine compliance with the provisions of this Agreement.
5.9. Use Restrictions. Customer shall not remove, disable, circumvent or otherwise create or implement any workaround to any copy protection, rights management or security features in or protecting the On-Line Solution.
5.10. Monitoring Usage. USEFULL may use technical means to monitor the usage of the On-Line Solution, and Customer will cooperate in USEFULL’s using such technical means.
6. OTHER SERVICES. USEFULL may provide Customer those services set forth in the Reseller Order Forms.
7. OTHER REPRESENTATIONS, WARRANTIES AND COVENANTS OF CUSTOMER. Customer represents, warrants and covenants as follows:
7.1. Authority; Enforceability. Customer has full corporate power and authority to enter into this Agreement, to carry out its obligations hereunder and to consummate the transactions contemplated hereby. The execution and delivery by Customer of this Agreement, the performance by Customer of its obligations hereunder and the consummation by Customer of the transactions contemplated hereby have been duly authorized by all requisite corporate action on the part of the Customer. This Agreement has been duly executed and delivered by the Customer, and constitutes the legal, valid and binding obligations of Customer enforceable against Customer in accordance with its terms, subject to applicable bankruptcy, insolvency and other similar laws affecting the enforceability of creditors’ rights generally (collectively, “Enforceability Obligations”).
7.2. Compliance with Applicable Laws. Customer shall comply with all applicable laws, rules and regulations in its use of the On-Line Solution, USEFULL Containers and USEFULL Service.
8. Representations, Warranties and Covenants of USEFULL: USEFULL represents and warranties as follows:
8.1. Authority; Enforceability. USEFULL has full corporate power and authority to enter into this Agreement, to carry out its obligations hereunder and to consummate the transactions contemplated hereby. The execution and delivery by USEFULL of this Agreement, the performance by USEFULL of its obligations hereunder and the consummation by USEFULL of the transactions contemplated hereby have been duly authorized by all requisite corporate action on the part of USEFULL. This Agreement has been duly executed and delivered by USEFULL, and constitutes the legal, valid and binding obligations of USEFULL enforceable against USEFULL in accordance with its terms, subject to applicable Enforceability Obligations.
8.2. Intellectual Property. The authorized use of the On-Line Solution and USEFULL Containers by the Users shall not infringe or otherwise misappropriate any third-party intellectual property.
8.3. Compliance with Applicable Law. USEFULL shall comply with all applicable laws, rules and regulations in its provision of the On-Line Solution, USEFULL Containers and USEFULL Service.
9. Fees and Payment.
9.1. Fees. Customer shall pay the Service Fees set forth in, and pursuant to the provisions of the Reseller Order Forms.
9.2. Suspension of Access to On-Line Solution and Acceleration. If any charge owing by Customer under the USEFULL Order Forms or any other agreement for services is 30 days or more overdue, USEFULL may suspend Customer’s access to the On-Line Solution until such amounts are paid in full. The foregoing remedies are in addition to any other remedies that USEFULL may have hereunder or at law or in equity.
10. TERM AND TERMINATION.
10.1. Term. The term of this Agreement shall commence on the Effective Date and will continue in effect thereafter (unless otherwise terminated pursuant to this Section 11) until the date set forth in the USEFULL Order Forms.
10.2. Termination for Cause. Either party may terminate this Agreement immediately by a written notice (a “Default Notice”) if the other party commits any material breach of this Agreement; provided, that if such breach is capable of cure, such party shall have thirty (30) days following its receipt of a Default Notice (the “Cure Period”) to cure such breach to the non- breaching party’s reasonable satisfaction. If such breach is not cured prior to the expiration of the Cure Period, the non- breaching party may terminate this Agreement immediately by written notice.
10.3. Obligations Upon Expiration or Termination of this Agreement. Upon the expiration or termination of this Agreement for any reason, Customer (i) shall immediately cease the use of the On-Line Solution, (ii) within thirty (30) days of the expiration or termination of this Agreement, Customer shall inventory, clean and return the USEFULL Containers to USEFULL at Customer expense. Customer shall supply a packing list with contents of shipment along with tracking number.
10.4. Survival. Notwithstanding anything to the contrary set forth herein, Sections 1, 8.1, 8.2, 8.3, 9.1, 9.2, 10.4, 11.4, 11.5, 12, 13, 14.4, 16, 17, 18, 19 and 20 of this Agreement and any remedies for the breach thereof, shall survive the termination of this Agreement under the terms hereof. Termination of this Agreement shall not relieve or release either party from any rights, liabilities or obligations which it has accrued prior the effective date of such termination.
11. COLLECTION AND USE OF USER PERSONAL INFORMATION. Customer acknowledges that when an User downloads, installs or uses the User Application or when Administrative User accesses the Back-End Application, USEFULL may use automatic means (including, for example, cookies and web beacons) to collect information about the User’s device and about the User’s use of the On-Line Solution (“User Data”). Each User may be required to provide certain information about themselves as a condition to downloading, installing or using the User Application, accessing the Back-End Application or certain of their respective features or functionality, and the On-Line Solution may provide the Users with opportunities to share information about themselves with others (collectively, any personal information processed by the On- Line Solution shall be referred to as such User’s “Personal Information”). All Personal Information USEFULL collects through or in connection with the on-Line Solution is subject to the Privacy Policy. Customer hereby acknowledges and agrees that USEFULL may collect, use and disclose the Users’ Personal Information in order to provide them with access to and use of the On-Line Solution. In addition, USEFULL may use Users’ Personal Information for the purposes described in the Privacy Policy.
12. CONSENT TO DISCLOSURE AND USE OF USER DATA AND PERSONAL INFORMATION IN DE- IDENTIFIED FORM. USEFULL may de-identify or anonymize User Data and Users’ Personal Information (i.e., remove all information that could be used to specifically identify Users to create “De-Identified Personal Data”) provided to USEFULL through the On-Line Solution, and use the De-Identified Personal Data in aggregate or non- aggregate forms for research studies, evaluation of the On-Line Solution, quality improvement purposes, or for any other lawful commercial purpose. USEFULL’s use and disclosure of any De-Identified Personal Data in aggregated or non-aggregated forms will be conducted in compliance with all applicable laws and regulations. Customer agrees: (a) to such disclosures and uses of De-Identified Personal Data; (b) USEFULL is not obligated to pay any amount to Customer or otherwise compensate Customer or any other person in any way for such disclosures and uses; (c) USEFULL is not required to furnish Customer with any other information of any kind regarding such disclosures and uses; and (d) to the extent that Customer has proprietary interest in any such De-Identified Personal Data, Customer waives any right to such interest.
13. LOGIN INFO AND ACCESS.
13.1 User Responsibilities. Pursuant to the User Terms, each User’s access to the On-Line Solution shall be via login credentials (“Login Credentials“). Pursuant to the User Terms, each User is responsible for protecting their Login Credentials from unauthorized use, and each User is responsible for any and all activity that occurs under those Login Credentials, except to extent such activity arises from or in connection with an Event as set forth in Section 20.3. Pursuant to the User Terms, each User shall promptly notify USEFULL if such User believes that their Login Credentials have been or may be used without their permission so that appropriate action can be taken.
13.2 Customer Responsibilities. Customer is jointly and severally responsible together with each Administrative User for protecting such Administrative Users’ Login Credentials from unauthorized use, and Customer is jointly and severally responsible with each Administrative User for any and all activity that occurs under those Login Credentials pursuant to Section 2 and 3 above. Customer shall promptly notify USEFULL if it believes that any of their Administrative Users’ Login Credentials have been or may be used without Administrative User permission so that appropriate action can be taken.
Customer shall (i) cause Administrative Users to provide, maintain and update true, accurate, current and complete Personal Information on the screens that collect information from Administrative Users in connection with the On-Line Solution, (ii) ensure that Administrative Users do not misrepresent their identity or their affiliation with any person or entity and (iii) provide all commercially reasonable assistance with respect to USEFULL’s investigation and/or remediation of any unauthorized use of the Login Credentials of Administrative Users.
Customer shall not (i) create more than one organization account to access the On-Line Solution, (ii) allow or permit any Login Credentials of Administrative Users to be shared with any third party or (iii) allow or permit the transfer of any User accounts associated with Administrative Users to any third party.
13.3. Termination of Login Credentials. USEFULL may terminate any Login Credentials in its sole discretion if a User or Customer violates this Section 14. Customer shall not create or permit the creation of a new account to access the On-Line Solution if prior Login Credentials for Administrative Users have been terminated by USEFULL.
Disclaimer. USEFULL disclaims and shall not be responsible for any liability for any loss or damage caused by Customer or a User as a result of a failure to safeguard any Login Credentials or to provide prompt notice of any possible unauthorized use thereof.
14. UPDATES. USEFULL may from time to time in its sole discretion develop and provide On-Line Solution updates, which may include upgrades, bug fixes, patches and other error corrections (collectively, including related documentation, “Updates”). Customer shall promptly and shall cause its Administrative Users to promptly download and install all Updates and acknowledges and agrees that the On-Line Solution or portions thereof may not properly operate should there be a failure to do so. Customer further agrees that all Updates will be deemed part of the On-Line Solution and be subject to all terms and conditions of this Agreement.
15. Warranties Disclaimer. The on-line solution and USEFULL containers are provided to Client and the Users “as is” and with all faults and defects, without warranty of any kind. Except as set forth in Section 9 above, to the maximum extent permitted under applicable law, USEFULL, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the online solution, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
16. LIMITATION ON DAMAGES; LIABILITY.
16.1 Limitation on Damages. USEFULL shall not be, directly or indirectly, liable for any indirect, special, incidental, consequential or exemplary damages, even if warned of the possibility of such damages, that are in any way arising from or related to the On-Line Solution, the USEFULL Containers or this Agreement.
16.2 Limitation on Liability. USEFULL’s aggregate liability for any and all claims in any way arising from or related to the On- Line Solution, the USEFULL Containers or this Agreement will not exceed the total of all Services Fees paid hereunder during the twelve (12) month period immediately preceding the date Customer delivers a written claim or demand to USEFULL.
16.3 Exclusions from Liability. Notwithstanding anything contained herein to the contrary, USEFULL shall have no liability for the following: (i) use of the On- Line Solution or USEFULL Containers in combination with other equipment or software not provided or recommended in writing by USEFULL if such liability would have been avoided but for such combined use; (ii) any modification to the On-Line Solution or USEFULL Containers made by Customer or any other third party if such liability would have been avoided but for such modification; (iii) failure to install bug fixes, enhancements or releases within a commercially reasonable period of time after such bug fixes, enhancement or releases are made available if such liability would have been avoided but for such failure; (iv) use of the On-Line Solution or USEFULL Containers other than in the manner specified in its documentation and/or instructions provided by USEFULL if such liability would have been avoided but for such use; or (v) any act or omission of a Service Provider(see Section 20.3 below), including but not limited to such host’s or processor’s failure to provide the contracted for security measures.
17. INDEMNIFICATION. Customer shall diligently defend (with counsel reasonably acceptable to USEFULL), indemnify and hold harmless USEFULL from and against any claims, damages, liabilities, injuries, expenses or losses, including, but not limited to, reasonable attorney’s fees and costs, by reason of any suit, claim, demand, judgment, cause of action or award of damages arising out of or in connection with this Agreement, to the extent the same results from Customer’s breach or alleged breach of its obligations under Section 6.4 or 6.5 above. The foregoing notwithstanding, Customer shall not make any offers of settlement nor enter into any settlement agreements without the prior written consent of USEFULL, which consent will not be unreasonably withheld or delayed.
18. INSURANCE. Prior to the commencement of any services under this Agreement and throughout the duration of this Agreement, USEFULL will obtain and maintain insurance coverage of the types listed below with liability limits not less than indicated.
Type of Insurance | Liability Limits |
Commercial General Liability | $1,000,000 per occurrence/$1,000,000 aggregate |
Umbrella (Excess) Liability | $1,000,000 |
Professional Liability | $1,000,000 per claim |
Network Security and Privacy Liability | $1,000,000 per claim |
Worker’s Compensation | Statutory |
19. MISCELLANEOUS.
19.1 Force Majeure Event. USEFULL shall not be deemed in default of this Agreement to the extent that performance of its obligations or attempts to cure any breach are delayed or prevented by reason of any act of God, fire, natural disaster, accident, public health emergency or epidemic, acts of government including but not limited to the imposition of travel bans and limitations on the transportation of goods, shortages of materials or supplies, or any other cause beyond the reasonable control of USEFULL (a “Force Majeure Event”).
19.2 Independent Contractors. In all matters relating to this Agreement, the parties are independent contractors. The relationship between the parties is that of licensor/licensee. Neither party will represent that it has any authority to assume or create any obligation, express or implied, on behalf of the other party, nor to represent the other party as agent, employee, or in any other capacity.
19.3. Network Security and Release of Data. USEFULL uses Google services for the On-Line Solution and storage and Stripe for payment processing (Google and Stripe and any replacement service provider may be hereinafter referred to collectively as “Service Providers” and individually as a “Service Provider”). In detail:
1. Google Firebase Authentication for authentication – no passwords stored by USEFULL. USEFULL cannot access User passwords (see https://firebase.google.com/support/privacy); and
2. Stripe for payments – USEFULL does not have access to User credit card information, except for the last four (4) digits and the type of card.
3. In the event that a User’s Personal Information is compromised in any manner (i.e. lost, hacked, breached, released, and/or damaged), (“Event”), upon being informed of such Event by the applicable Service Provider, USEFULL shall promptly notify Customer of such Event, and if Customer so requests, notify the Users whose Personal Information has been, or potentially has been, affected. USEFULL shall take all commercially reasonable steps (subject to the limitations set forth in its agreement with the applicable Service Provider) to mitigate the damage including without limitation, filing any necessary reports with law enforcement and applicable government agencies and cooperating with all law enforcement and applicable government agencies in the course of any investigations.
19.4 Entire Agreement; Amendment; Conflicts. This Agreement, the User Terms, and the Privacy Policy constitute the entire agreement between Customer and USEFULL with respect to the subject matter hereof and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the subject matter hereof. This Agreement may only be amended by a written instrument executed by USEFULL and Customer. In the event that there is a conflict between a provision in this Agreement and a provision in an End User Agreement or the Privacy Policy, the provision of this Agreement shall govern. Any conflicting or additional terms contained in a Customer purchase order shall be void.
19.5 Waiver. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder.
19.6 Severability. If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect. If a judicial determination prevents the accomplishment of the purpose of this Agreement, the invalid term or condition (or portion of terms or conditions) shall be restated to conform to applicable law and to reflect as nearly as possible the original intention of the parties.
19.7 Governing Law. This Agreement is governed by and construed in accordance with the internal laws of the Commonwealth of Massachusetts without giving effect to any choice or conflict of law provision or rule. Any legal suit, action or proceeding arising out of or related to this Agreement or the On-Line Solution may be instituted in either the state or federal courts located in the Commonwealth of Massachusetts.
19.8 Notices. All notices hereunder shall be in writing and given personally or by prepaid certified mail, return receipt requested, or sent by nationally recognized overnight courier, or e-mail transmission addressed to USEFULL at the address set forth on the cover page to this Agreement and to Customer at the address set forth in the Reseller Order Forms. Any such notice or communication shall be deemed to have been effectively given (i) in the case of personal delivery, on the date of such delivery, (ii) in the case of a nationally-recognized express, on the fifth calendar day after the date when sent, (iii) in the case of certified mail, on the tenth calendar day following that day on which the piece of mail containing such communication is posted and (iv) in the case e-mail transmission, the date of electronic or other confirmation of receipt.
19.9 Successors and Assigns. The parties may not assign any rights or obligations under this Agreement without prior written consent of the other party, whose consent shall not be unreasonably withheld or delayed; provided, that such consent shall not be required for an assignment in connection with the sale of a party’s business. This Agreement shall be binding upon, and will inure to the benefit of, the parties and their respective permitted successors and assigns.
19.10 Interpretation. This Agreement shall be construed without presumption of any rule requiring construction to be made against the party causing it to be drafted.
[End of Terms and Conditions]